Manage all your customer questions and requests efficiently with Neoforce!
With Neoforce, you maintain a clear overview of all customer interactions. Each ticket is automatically given a unique tracking number, so you can easily keep track of which customer submitted a question or request. You can also record important details such as the nature of the question, the priority, the urgency, the relevant category and the employee responsible for the end date.
Our flexible ticketing module allows you to customise the ticketing system to your specific needs. You decide which fields are mandatory and which are optional. You can also assign teams to certain types of tickets and define categories relevant to your business. This ensures a streamlined workflow and efficient handling of customer queries.
Neoforce is more than just a ticketing system. It is a comprehensive platform designed to optimise your business processes. From customer service to internal communication, Neoforce offers a range of features to take your business to the next level.