Fully customizable so it works for your organization! Updated regularly and listened to customer input.
Neoforce is the best Zendesk alternative: fast and easy-to-use service desk software.
What is the difference between Neoforce and Zendesk?

Neoforce is more than service desk software, and 100% focused on your business.

Zendesk is made for internal IT departments of large organizations.
You can tell by the extensive but hard-to-use options and the high price.