Fully customizable so it works for your organization! Updated regularly and listened to customer input.
Neoforce is the best osTicket alternative: fast and easy-to-use service desk software.
What is the difference between Neoforce and osTicket?

Neoforce is more than service desk software, and 100% focused on your business.

osTicket was created to self-hosting and management.
This makes you fully responsible for hosting yourself with servers and databases + managing the software.